SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of myperfectshopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of myperfectshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super mooi haar ben er erg tevreden mee! Communicatie met de verkoper was vriendelijk en houd je op de hoogte, gratis wimpers erbij gekregen. Super blij met deze aankoop!
I love the texture, no smell, and the constant updates with the store was my favorite part. I'm so excited to install. I will leave more feedback after installation. for my first time buying g from seller I give a round of applause. this will not me the last time I buy
Thank you every time I order for you guys hair come 3 days love my hair thanks again
the hair is good. but 8 pelegada and very small
Nice and soft. too much compliments from this hair
This hair is Top Notch ,true to length & weight no smell and extremely soft ,Customer service was amazing I recommend this hair to all you will not regret it ! Sincerely a truly satisfied customer
Great, quick delivery.
Hair was shipped within 3 days. Hair was soft and true to length. Customer service was very good. I would recommend to buy
Fast delivery and great customer service. Hair was very soft. It had a minor odor to it but it came out with one wash. Hair is true to length and curls remained after washing. I ordered 3 bundles (28, 26, 24) and a closure. With lower bundles I recommend ordering 4 for a fuller look.
Fast delivery and good customer service. Hair was very soft. It had a minor odor to it but it came out with one wash. True to length and curls stayed after washing. I ordered 3 bundles (28,26,24) and a closure. If getting longer lengths I recommend getting 4 bundles for a fuller look.
I'm happy with my hair, both bundles are thick I'm so in love .
Good as always
i simply loved that hair! the first sight everything is ok and i do me arrependo! stayed super natural very cute. led only 15 workdays for the brazil, store sent very fast and prestativo, was always me communicating about the tracking. volto in some days to give my feedback extra
As a matter of fact this is the first time am buying hair on aliexpress because am always afraid but i must say this after my research queenlike is my best store on aliexpress now and kofi pan is another wonderful person he's always in touch with me and delivery is awesome i mean very fast first fast delivery on aliexpress am impressed keep it up. am buying more right away. thank you kofi pan.
the ORDERS leave prompt and dan good follow, si still the figment no Is the best, free shipping By But Price i like reasonable. be ONE gets you pay.
The hair is really beautiful. Really soft and no smell! this was the second time I ordered from this vendor. She's really nice and helpful. the hair arrived within 3 days!
fast fast fast delivery need I say more.. brilliant communication from start to finish. No shredding i mean no shredding I will defo be buying from this store again. very pleassed
This is the best body wave I ever bought on Aliexpress, I waited for a month to give an honest feedback, girls this hair is a must have!!!
Top product, smooth communication and service. I do recommend the store to all.
Really luv the hair ,I received on time store is so good.i'll be ordering more from this seller
Beautiful hair, real soft
This my first time ever getting a sew in.....the hair was soft and smooth no smell it came quicker then it said it would it said it would come between 3-8 days but it actually came in 2 I would definitely be purchasing more hair from them
The longest inches was kind of frizzy at the ends but all I did was condition it and it was good
The hair arrived fast and the communication with the vendor was phenomenal , tracking information was provided within hours of ordering and it arrived in 3 days . Hair quality is awesome soft and smell free. Will upload pics once installed