| Buyer | Real customer reviews |
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T***r   |
31 Jan 2018 05:47 After having dread locks for years, I decided to make a change. I am a virgin to wearing wigs but I ordered this once and it completely exceed my expectations. This hair is simply beautiful. This is my new hair company. Thank you Sonia for all of your assistance. |
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L***t |
26 Jan 2018 11:18 I had this hair for over 3 weeks now. Washed and did the elastic band method the second I got it. Finally got to wear it last night for my friends birthday dinner. The hair is soo soft, everyone loved it. The store was extremely friendly, always kept me updated on my package. I got within 3 days since I order it during the weekend. Honestly I can’t wait to buy another one from this vendor. Did I mention this is my first wig. :) 
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Customer |
20 Jan 2018 15:09 I'm in love with this hair! I customized it which took a little longer than the usual time I would receive it if I didnt. I ordered it Monday during the day and received it Thursday evening . I've washed it and it got a little wavy (which is not a complaint). So far I've had it in for about 4 days . I've received a lot of compliments , I would definitely recommend and will be ordering again . Thank you Sonia for everything ! She kept in contact every step of the way .. and took the time to check on me to make sure I liked it . 
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Customer |
17 Jan 2018 18:00 I love the hair! Its accurate in length, very dark color between 1 and 1B and the baby hair very realistic. The hair is soft and doesn't have a smell. I got my order in 3 days and the store keep in contact with me. I will order again! |
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S***t |
11 Jan 2018 04:20 So i only had the hair for about 3 days haven’t really played with it yet or flat iron it...but so far i love love it washed it bleached the knots...i oder 16” shipment was very fast i say about 3days...i will post more pics today after I flat iron my hair 
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V***e |
8 Jan 2018 18:05 I love this wig. Sonia was very friendly and she made sure that I received my purchase fast without any issues. I will definitely order again. 
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K***l |
7 Jan 2018 23:02 hair came quickly it is soft and full I ordered an 18 inch so far so good I have not washed or dyed the hair yet will maybe do an additional updates after that 
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T***y  |
26 Dec 2017 14:42 Oh my God ! I am in love with this product! the saleswoman is very kind. She spoke to me all the time, and in addition the order arrived in just 3 days! I'm in love with this hair! it is too beautiful ! I recommend it to you! it's beautiful and the meches of good quality! I give you 5/5 . Thx Cara 
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S***h |
26 Dec 2017 11:53 The hair came in 3 days, I love the hair and get so many compliments on how nice it looks. I ordered 14in and it straightens really nice. I will be ordering again! 
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K***s |
20 Dec 2017 08:39 I love this wig so much, it is very soft and it doesn’t pull out a lot of hair when combed or brushed. Sorry for the late feedback but i just adore this wig so muchh!! 
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I***n |
16 Dec 2017 02:49 Hair is very beautiful I ordered 14 inch true to length. This hair is everything very full. I will definitely be ordering again. Thank you p.s. also arrived in 3 days 
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P***n |
20 Nov 2017 10:07 I received this hair really fast (Wednesday and ordered late Saturday night) and when it came it was soft with no smell. Since Wednesday I have dyed the hair black and it took really well and remained soft with barely any shading I really love this hair and hope to order again 
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S***l |
20 Nov 2017 04:25 The customer service was awesome I was called several times to ensure I received my product. I was also called to ensure I was satisfied. The hair was full as stated at 250%, soft and of high quality. Great product total satisfaction. My daughter has her’s dyed with red highlights; no tangle easily bleached, easily colored and it looks great. You can’t go wrong with this one. |
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Customer |
20 Nov 2017 03:15 I love my hair it's so soft and hair is plucked perfect!!! i ordered 20inch lace front wig. the hair is full and silkly,The knots on the lace bleached nicely and barely shed at all. I've worn it with a middle part and this wig is so easy to pull back into a ponytail which is amazing. Sally was awesome !! it came fast, just need 3 days.Will definitely be purchasing more from them. 
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C***y  |
25 Oct 2017 02:03 Love the hair it feels amazing on will place photos when installed.... |
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L***s |
18 Oct 2017 19:49 Service was quick and fast like always. Ive been ordering hair from them since forever and have never been disappointed! |
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Customer |
29 Sep 2017 18:34 Received the hair pretty quickly. I co-washed the hair when I received it and left it to air dry. This unit is perfect! It is soft and beautiful with minimum shedding and it was very easy for me to customize.And the parting space is enough for me.So until now I am very satisfied with my purchase and will recommend this to all! 
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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