SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of myperfectshopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of myperfectshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful thank you dear store
Very nice. It took 18 days to arrive. The problem is I don't know how they are used
Came for a month, not crumpled, good stickers
Shipping fast. Everything corresponds to the photo and description. Quality is good. The store and I recommend it.
Cute butterflies, in the dark has not yet checked. We came fast enough.
Thank you very much to the store. The order came on time, did not crumble. Fully corresponds to the seller's photo.
Cool! Just gorgeous!) in the dark glow bright, as in the photo of the store! Thank you to the seller!) I will add a review later)
Cool stickers, thanks to the store for the mini gift-a file!) nice!)
I ordered stickers of 3 kinds, I did not receive the order, contacted the store. He offered me another order, but not to pay, and then he will send again. Do not pay the order did not work, I.E. The money was removed for 1 sheet of stickers. In the end came 4 sheets (2 identical-in 1 and 2 times ordered, and instead of the selected colors, came faces). In general, I recommend the seller!
Glow. White in the light, green in the dark
There was an order more than two months, but everything is in good condition
The order came on the last day of the protection of the goods. Ordered 11.11.20 came 28.01.21 with the store did not communicate. The order was sent quickly.
Cute stickers, description and photos correspond. Glow after bright light in the dark, but not long. Thank u!
There was a parcel from 25.12 to 09.01. Very satisfied, I recommend the store.
The sliders are good. The seal is clear, bright. At night, the drawing glows, as stated. But it does not last long. Thin.
They are very nice and very well delimited and light colors
I ordered 2 at once, very beautiful, glow in the dark. Description exact.
I ordered 21.08 came to the Post Office 11.11 to Ukraine) the order is pre-war, I recommend)
It's good. But I don't think it's luminous, as described. Overall a good product.