|Buyer||Real customer reviews|
8 Nov 2018 17:21
Excellent hair, if you are 4 textures this is For you
26 Jul 2018 11:30
Super quick shipping, Excellent Customer Service! Hair is beautiful out of package. Will update feedback after a few weeks of wear. Thanks, Angela!
17 Jul 2018 10:51
I absolutely love the hair. Shipping and communication were both excellent. The hair colored colored well and the did not lose its curl pattern. I have received many compliments since my installation on this past Friday.
2 Jul 2018 12:43
the best hair kinky who already used, simply love love.
17 Jun 2018 13:17
The first 3 pictures are from when I first installed it & the last two are the most recent. I’ve had the hair for a little over a month now and I absolutely LOVE the Brazilian kinky curl. I get compliments on it all day every day and literally everyone thinks it’s my real hair. It blends so well and looks/feels very natural. I’ll definitely continue to order from YvonneHair ♥️
22 May 2018 14:44
Hair is super soft and nice! Beautiful curls! I ordered on Sunday received on a Tuesday so very fast shipping and the vender was so nice so everything is that so far I will update once I wash the hair and install
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.