Item Specification;
| Buyer | Real customer reviews |
|---|---|
A***a   |
2 Feb 2018 19:55 arrived quickly and it is exactly what I expected. costumer service was onpoint! they replied to all of my questions. definitely buying again soon. |
B***e  |
2 Feb 2018 07:19 this is the fastest shipment ever. the hair is so soft. will update after 30 days 
|
N***g  |
1 Feb 2018 23:29 I haven’t tried it on yet because I got braids on.. but I really love it.. it’s soft natural and the color oh gosh!!! I love it... can’t wait to take this braids off and slay it on... for school... ... tired of plating .. this will make my life much more easy... .... I’ll probably be coming for much .. |
L***o  |
1 Feb 2018 17:43 The quality of this wig is amazing ! Fast shipping and the store was so sweet with me ! I deeply recommand it ! The only problem was the volume of the hair. But it’s not a big deal ! 
|
C***i  |
1 Feb 2018 00:36 I love this wig, very good quality. I’ve dyed and bleached the hair and it is still soft. Quick delivery and good communication from store 
|
|
L***s |
31 Jan 2018 18:48 Wig came as described but it's just thin for me but very natural looking. Came very fast. Good customer service. Will order from this company again |
|
Customer |
31 Jan 2018 14:47 Ordered on Sunday night and got it today (Wednesday). So satisfied! I got 8in but seem a little longer. Can’t wait to style & color it. Definitely order this wig!! |
|
J***a |
31 Jan 2018 13:52 Hair is beautiful and soft will post pics once styled etc would recommend is a lovely wig will order again |
|
J***s |
31 Jan 2018 04:14 The hair is good no tangling or shedding and it curls pretty well the the front of the wig was thin for me it need more hair |
C***m  |
31 Jan 2018 02:46 I realy recommend the store communication was verry good, received the wig in 6 days!. 
|
|
N***m |
30 Jan 2018 13:15 Love love love this wig..I got it fairly quickly, no smell and very soft. I installed it same day. Thanks for the gift and will order again. Communication was superb. 
|
N***o  |
30 Jan 2018 08:20 it was fast and the store makes sure that customer is happy and always give update about where parcel is thanks |
|
P***s |
30 Jan 2018 04:50 Absolutely love this hair no smell, no shedding, true to it’s length and also takes great on coloring will be purchasing again.. 
|
|
Customer |
29 Jan 2018 11:54 Will recommend this store , by the way I am ordering another wig right now. |
Customer  |
26 Jan 2018 04:24 Product ordered on January 21st, received on the 25th in France. it's just excellent. Parcel received in perfect condition. Regular correspondence with the saleswoman, good professionalism. Nothing to say for a first order. The wig is soft, in perfect condition, looks very good, no smell. Very happy in any case, frankly for skeptics, like me I was it do not hesitate to order from this store. 
|
|
T***y |
25 Jan 2018 05:28 hair is thinner and longer than 12" The 1st one I buy I loved it last bout 3months 
|
|
D***n |
20 Jan 2018 05:07 I absolutely love this wig! I was going for a blunt bob look & that is exactly what I got! I purchased a 10 inch & the hair is so soft & looks very natural! Everyone thinks it’s my real hair! I will definitely purchase this wig again maybe just longer next time! Oh yea the shipping was very fast as well! It only took 3-4 days to arrive! 
|
|
M***a |
11 Jan 2018 09:06 I love this hair so much! Thank you Zoe. 
|
|
C***y |
10 Jan 2018 04:07 I love this hair. The bob was already cut pretty nicely. The lace runs deep in the center of the front part of the wig. Not so much on the sides. I bleached the knots but they were really resistant. Especially in the back of the lace. I did pluck mine to make it look more natural. Overall I love the hair. It curls very well. I would purchase this hair again. 
|
|
T***l |
10 Jan 2018 02:40 Love this hair so much. So soft and lightweight it’s comfortable. Will cut it as I wanted shorter length but wasn’t sure at first. Seller was amazing shipping was really quick too had so many compliments wearing this hair pass the stores info on so orders will be coming your your way. Thank you 
|
R***o  |
8 Jan 2018 10:34 todo genial calidad precio natural suave sin olor y casco para la cabeza. ajustable bien sin problema de que quede grande. el unico problema q tengo esque el color natural es muy oscuro para mi color de piel. es un castaño oscuro. y yo tengo un castaño. pero no importa cuando me maquille se que quedara bien y cuando pase el tiempo. lo cambiare de color. gracias por todo. 
|
|
J***e |
31 Dec 2017 09:54 Belle matière de cheveux. Juste mèches trop courtes devant, trop dégradé. Pinces à l intérieur très pratiques. 
|
|
L***O |
26 Dec 2017 07:03 la perruque est superbe ! les cheveux sont soyeux et doux ! livraison et communication au top ! Je recommande +++++ merci 
|
|
D***e |
23 Dec 2017 19:10 My wig took about a week to get to me but the hair is good so far and Excellent customer service. 
|
|
L***r |
21 Dec 2017 17:19 Everything was great , shipping was fast . Will be ordering again 
|
|
M***u |
4 Dec 2017 07:51 excellent rien à redire magnifique perruque 5 étoiles bonne communication avec le vendeur envoie rapide en 4 jours 
|
|
K***l |
20 Oct 2017 10:37 Great hair good communication from store. package arrived quickly. I will buy again 
|
|
Customer |
4 Sep 2017 03:36 4 days to recieve. I washed it and love the wet look. It is the perfect length for what I was looking for and the hair is 100%human not Remy and super soft!! 
|
|
Customer |
8 Aug 2017 19:00 Let's start from customer service BEFORE ordering the wig. Naturally, I was afraid to order hair from AliExpress with it being so expensive to send back if I didn't like it. I asked the store to send me photos of the lengths, the part, and customization -AND HE DID! He was very helpful. After ordering the hair, he asked me was my wig suitable enough to send out (customizing) and I said, yes. They sent my package out earlier and I received the hair in four business days. Zoe had express text messages sent to my phone for the package and even offered her what's app information. THE WIG QUALITY: The hair feels amazing. The cap is a bit big but nothing too bad. The part and plucking is good enough to wear straight out the package. I will post further pictures of my styling once I finish. 
|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
