SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of myperfectshopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of myperfectshopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glasses are super. This quality glasses in our stores are from 1500 and to infinity. The store packed everything very well, everything is intact. The glasses are lined with paper, the arms are wrapped in paper, the glasses are enclosed in a plastic bag, then in a cloth bag, then a branded box. The parcel itself came in a strong cardboard box. Glasses are light, comfortably sit on the face. Pleasant color glasses, comfortable eyes in the sun. Recommend. Very successful purchase.
Very good quality!
All the best, like Again
Two buy. The glasses themselves are quality, the parcel came quickly, the store Thank you very much)))) but in fact in live glasses look not stylish and the main minus them in that, that the edging distorts the angle of the Ferris and in fact they are very uncomfortable in them to move around, the head is dizzy and it seems now you will find yourself.
Awesome glasses! I wonder why I did not buy from earlier?! Glass is thick, glasses are comfortable, complete with a soft cover. Delivery within a month. With the store did not communicate
Full of delight from glasses! I ordered 30.03, reached the Moscow region 13.04. Very stylish, strong, metal with a reliable appearance. Packed the store perfectly, did not give a chance to post Russia to blow them apart: ₽
Glasses came well packed, all intact, really liked, did not even expect this quality, I recommend the goods and the store, thank you!
Glasses came well packed, in a box, in a bag and film, attached are additional bolts. Purchase is happy! The store sent very quickly, it came to Lyubertsy in 14 days.
The store is willing to contact. Made replacement missing model, no extra charge
Glasses are super. The quality is excellent. They look perfect. Recommend. 10 stars.
Very beautiful, well-packed, even the screwdriver is) the glass is thick, the weight is excellent!
Super quality. Shipping fast. I take it not for the first time (my sister took it)) Thank you!!! Waiting for the Sun
The store very quickly sent the order. The glasses are delivered to Peter in 2 weeks. The glasses are excellent, the quality is good.
The glasses came quickly. Ordered on November 12, received on November 22. Ekaterinburg. Packed well. Came up perfectly. Recommend.
I order such glasses for the first time. (at the request of friends and myself, because. Lost (() all Times ordered purple, but this time it seemed to me, that the darkening of the data is bigger, which is even better for me. Stylish and nothing superfluous in design. The fact that there is a refraction around the edges does not bother me. It was packed very tightly and qualitatively, each detail is additionally protected by bags. In addition, a soft cover is attached, as well as a screwdriver with spare bolts. Thank you to the store for the quality goods!